At the Aldrich Law Firm, Ltd., we understand the importance of comprehensive policies and procedures for Nevada companies. In spite of the best employment practices, though, you could find your business under attack from a disgruntled employee.
If you learn that he or she has filed a complaint with the U.S. Equal Employment Opportunity Commission, your first thought may be concern of an investigation. However, the goal of this federal agency is not to act against companies in favor of the employees. Rather, it is to resolve issues between employers and employees. To that end, the EEOC offers alternative dispute resolution through mediation.
The point of mediation is not to determine guilt. A mediator is not an arbitrator, and does not play the role of a judge in determining fault. You may have an attorney present, though, and your employee (or former employee) also has this option. Instead, you and the person who filed the complaint use the session to discuss the situation and come up with a mutually agreeable solution. You or the person who goes to the session on your company’s behalf should have the decision-making authority to implement whatever resolution is reached.
According to one survey, 91 percent of the people who filed charges and agreed to mediation found it an effective dispute resolution process and said they would be willing to use it again. Not only do employees generally find mediation a positive experience, it has the benefit of saving your company the expense and negative publicity of litigation.
More information about employment disputes is available on our webpage.